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Here's what our customers are saying about us!

I recently bought a necklace and bracelet set for my wife's birthday and an estate pearl necklace for her for our anniversary (which helpfully are on the same day :-) Donna was extremely helpful and gracious in helping me make the selections, and very kindly packaged and wrapped the gifts, making them look like a million dollars (which is now what my wife thinks I paid). I recognize superb quality customer service when I see it, and I saw plenty of it during my visit. I'll recommend JEJ to anyone who wants high-quality jewelry with a personal, caring touch.

George Callan - Brunswick, MD
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I absolutely love going to Jefferson Estate Jewelers. I pass right by another jewelry store to go there. Donna is helpful and very patient. My husband and sons all shop there for me. The jewelry repair is superb. We have had several pieces repaired and you cannot even tell. Fantastic service, good store atmosphere, and No one is pushy. Great place to shop.

Robbi Moore - Bunker Hill, WV
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I had my moms engagement ring from 1950 that I wanted to reset. Donna helped me customize a setting that utilized the main stone and 4 side stones into a new setting and I LOVE the way it came out!

Linda Kienzlen Fellows
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Beautiful store! Very friendly and helpful associates.

Debbie Di Nicola
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I recently had a ring repaired and modified, they did an excellent job. I absolutely love it!

Jennifer Kidwiler Park
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Wonderful service & beautiful jewelry!! Support local small business in Jefferson Co

Laura Reed Magaha
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My eternity band is beautiful. Fast friendly service. I love this placeā¤

Deborah Writt
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Amazing jewelry store and always so helpful and easy to work with

Julie Cox
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Donna was great to deal with. The store had a great selection and she was able to show me items that my wife just loved.

Arthur R. Gonzalez
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My husband bought me a beautiful birthstone necklace for Christmas from here which I love! I stopped in and ended up getting a Pandora charm necklace too! Donna and her staff are very nice, patient and extremely knowledgeable. I highly recommend visiting this beautiful store and awesome staff!

Deanna Earman Johnson
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Wonderful customer service! Donna is amazing to work with. Alex and Ani and Pandora inventory is constantly changing. Thank you for staying in touch with the market and providing a great place in Charles Town to shop!
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Brianne Moulton
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Great prices & true customer service! I have been pleased with everything I have purchased there & they also do repairs fast. Donna is great and will take care of you!

Jennifer Parker
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The ladies are so easy to work with and always help you find your perfect piece of jewelry! The store carries a wide variety of items and they are willing to order what may not be in stock. Items ordered have arrived in a timely manner. I highly recommend this jewelry store.

Ashley Viands
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Always very knowledgeable about their selection and are always pleasant and helpful. Best Christmas wrappers!!

Paul Errett
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Donna is awesome! Always so helpful and pleasant.

Charlene Armstrong Mauck
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Serving Charles Town WV | Martinsburg WV | Shepherdstown district WV and the surrounding communities.
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